Customer Service

16 posts

110

What's wrong with customer service and how can we fix it?

by Jeff Weisbein 4 years ago

How to make chatbots that improve customer satisfaction

by Adriaan Brits 5 years ago

Why your business should be using service ticketing software

by Gerard Hill 6 years ago

CRM

The future of call centers and customer service: are robots taking over?

by Bryan Lewis 6 years ago

The importance of exceptional customer service

by David Webb 6 years ago

Customer Service

A terrible tale about an iMac Pro and Apple support

by Jeff Weisbein 6 years ago

Apple

Where Does Amazon Find These Customer Service People?

by Jeff Weisbein 10 years ago

Amazon

All Customer Service Should Be Like This

by Jeff Weisbein 10 years ago

Customer Service

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