Customer Service

16 posts

110

What's wrong with customer service and how can we fix it?

by Jeff Weisbein 4 years ago

How to make chatbots that improve customer satisfaction

by Adriaan Brits 5 years ago

Why your business should be using service ticketing software

by Gerard Hill 6 years ago

CRM

The future of call centers and customer service: are robots taking over?

by Bryan Lewis 6 years ago

The importance of exceptional customer service

by David Webb 6 years ago

Customer Service

A terrible tale about an iMac Pro and Apple support

by Jeff Weisbein 6 years ago

Apple

Where Does Amazon Find These Customer Service People?

by Jeff Weisbein 9 years ago

Amazon

All Customer Service Should Be Like This

by Jeff Weisbein 10 years ago

Customer Service

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